Rich Text

The Rich Text component gives people a formatted text editor inside a form — bold, headings, lists, and other formatting, rather than plain text. It's a good fit for instructions, notes, or any answer where formatting matters.

This doc describes Rich Text as it works today. A few pieces of the editor — most notably the AI writing assistant — are still in progress and can be unreliable. We call those out explicitly below so you know what to expect before relying on them in a live form.

The problem: a plain label above a field ("please attach your receipt and sign") is easy to miss or skim past, and people submit incomplete forms as a result.

In practice: the form author writes real, formatted instructions once — with a bold heading and a bullet list, not a wall of plain text — and the requester sees exactly what's expected before they fill out the rest of the form:

The value: requesters know upfront what's needed, so you get complete submissions instead of a back-and-forth to collect what was missed.

Note: the content shown to the requester is set once by the form author (in the field's editor, described below) — it's not something the requester types themselves, unless you turn on Enable Agent (see below).

Adding a Rich Text field

1. Open your form in Form Studio.
2. In the component panel, find Rich (Rich Text) under Input.
3. Drag it onto the canvas, or click it to add it to the end of the page.
4. Click the field to open its settings.

Configuring the field

Display

• Height – choose how the editor sizes itself:
  • Auto – grows with the content.
  • Fill – stretches to fill its container.
  • Fixed – a set pixel height, with internal scrolling once content exceeds it.
• Background color and Border – adjust the editor's appearance to match the rest of your form.

Validation

• Rich Text supports the same validation section as other input fields (e.g. requiring content before submission).

Enable Agent (AI-assisted filling)

• This toggle turns on AI assistance inside the editor for the person filling out the form. When enabled, they'll see hints like typing @date to insert a date, / to bring up formatting options, or using a pencil icon to ask AI to help draft content.

The AI writing assistant — known limitations

The AI writing assistant is the newest, least finished part of Rich Text. Set expectations accordingly:

• It appears as a floating icon in the editor that expands into a prompt bar when clicked.
• After generating text, there's an Undo option to revert to what was there before.
• It can fail outright — you may see an error like "Could not generate content. Try rephrasing." if the AI can't produce a usable result from the prompt given.
• Because it's still being actively worked on, behavior (what prompts work well, how errors are surfaced, exact placement of the trigger) may change without notice.

Recommendation: if you're building a form for external or high-stakes use today, either leave Enable Agent off, or treat the AI assistant as an optional convenience for internal drafting — not something the form depends on working every time.

What the person filling out the form sees

• A formatting toolbar (bold, headings, lists, etc.) and a text area to write in.
• If Enable Agent is on: a pencil/AI icon they can use to ask for help drafting text, with the caveats above.

Tips

• Use Fixed height with scrolling for consistently-sized fields inside a longer form; use Auto when the field should expand to fit whatever the person writes.
• If you turn on Enable Agent, tell your team (or add helper text) that AI assistance is experimental — it saves confused support requests when it occasionally errors out.