The Apps trigger runs a workflow when something happens in a connected external application. Use it to react to events in tools your team already uses — email, file storage, CRM, project management, and more.
MergePoint connects to the following apps for event-based triggers:
| App | Example events |
|---|---|
| Outlook | Email received, email sent, email added to folder, every email matching conditions |
| Gmail | Email received, email sent, thread created |
| OneDrive | File created, file updated, file deleted |
| SharePoint | Drive item added, drive item changed, drive item exists |
| Linear | Issue created, issue updated, issue status changed |
| Airtable | Record created, record updated |
| Typeform | Response submitted |
| Docusign | Envelope sent, envelope completed, envelope declined, envelope voided |
Additional apps appear in the trigger picker as more integrations are added.
When you select an app trigger, MergePoint prompts you to connect an account if one isn't already linked. Click Connect to go through the OAuth flow for that app. Once connected, the account is available for all triggers in your workspace.
You can connect multiple accounts for the same app (e.g. two Gmail inboxes) and choose which one to use per trigger.
After connecting an account, select the specific event you want to listen for. Each app exposes a fixed list of events based on what its API supports.
Most app triggers let you filter which events actually start a run. Filters match on field values — for example:
Add one or more filter conditions and combine them with AND or OR logic. The trigger only fires when an incoming event passes all active filters.
The Preview panel in the inspector shows recent real events from the connected account so you can test your filters against actual data before publishing.
Some app triggers (Outlook, Google Drive) support a batch mode, where instead of triggering once per event in real time, the workflow runs on a schedule and processes a collected set of matching items. Batch mode has two variants:
App triggers only process live events after the workflow is published. Events that arrive while the workflow is in draft are not captured.
